De auteurs noemen als potentiële voor- en nadelen:
Potential advantages
-Improved patient understanding of his or her medical condition
-Additional patient insight into medical decision making
-Increased patient participation in care
-Improved patient adherence to treatment plan (e.g., medications and self-care)
-More timely completion of notes
-Contribution to accuracy and completeness of the record
-More eyes on documentation, possibly avoiding medical errors
-Reinforcement of patient memory (e.g., about the treatment plan)
-Better patient preparation for visits, making visits more effective and efficient
-Greater patient trust and appreciation of a clinician’s work
-Facilitation of the patient sharing notes with others
Potential disadvantages
-Perceived pressure for patients to read notes
-Patient confusion or misunderstanding of medical terminology
-Concerns about breaches of privacy and security (e.g., to employers or government agencies)
-Increased patient anxiety or sense of psychological exposure for mental health issues
-Patients taking offense to descriptions of the patient, encounter, or both
-Distortion of the clinical encounter by focusing too much on the note
-Need for additional clinician time after the visit to address patient
-concerns about the note
-Unwelcome changes in documentation (e.g., more time to create a patient-appropriate note and less candor about observations or clinical reasoning)
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